The Clean Vet has thoughtfully selected and partnered with globally respected companies that manufacture the highest quality and thoroughly tested products in their respective market segments.  These products are categorized as Sanitary Maintenance and therefore the integrity of these items is of great importance.  They cannot be resold to another entity.  The Clean Vet will never resell a used or repackaged item to another customer guaranteed.  The safety of our customers and their facilities is held in the highest regard, therefore we cannot accept any returns.  Rather than impose costly return freight charges or restocking fees, we will, without hesitation gladly refund 25% of your purchase price if you are not satisfied.  Simply send us an email with your order number and item.  We will take it from there.